How can we help?
The most common questions are below. If yours is not here, email support.
Support email support@skyzecore.digital
How do I turn on autofill?
PassFlow asks you to turn it on at the end of sign-up. If you skipped it, open your Android settings, search for Autofill service and choose PassFlow.
How do I bring my passwords from another manager?
Export a CSV file from your current password manager and import it into PassFlow. Then delete the CSV file, because it is not encrypted.
I forgot my master password.
Use the recovery key you created at sign-up. Without your master password and your recovery key, nobody can recover your vault, not even us.
How do I cancel my subscription?
In Google Play, go to Payments & subscriptions › Subscriptions. You keep access until the end of the period you paid for. Deleting your account does not cancel your subscription.
What happens when my trial or subscription ends?
Your vault becomes read-only. You can still view, copy and export your passwords, but autofill, sync and editing are paused until you subscribe again.
How do I get a refund?
Refunds follow Google Play's refund policy and are requested through Google Play.
How do I delete my account?
In the app, go to Settings › Delete account. You can export your passwords first. The privacy policy explains what is deleted and when.
Does it work on iPhone or computers?
Not yet. PassFlow is Android only for now.